FAQ’s

The answers provided in the FAQs do not exempt you from carefully reading our terms and conditions, which prevail in the event of non-comformities.

Yes, your reservation with payment at the counter can be changed / canceled with prior notice of at least 48, except for unexpected situations, at no additional cost. To change / cancel you can contact +351 919009092 or by e-mail: gar105.carrental@gmail.com

You can return the vehicle before the scheduled return date, but you have to contact us in advance. If you need extra days it is necessary to inform in advance through our telephone contact +351 919009092 or by e-mail: gar105.carrental@gmail.com

To rent a car with GAR 105 CAR RENTAL, you must be at least 19 years old and have a driving license of 1 year. * For some categories, restrictions are applied . For more information contact us via email gar105.carrental@gmail.com

GAR 105 CAR RENTAL accepts payment the moment is picked up, and can be made in cash, debit card and internationally recognized credit cards, such as: Eurocard / Mastercard, Visa, among others, except American Express, prepaid cards and virtual cards. Reservations made online can be paid through PayPal. ** When presenting your credit card, we warn you that it will be mandatory to enter your PIN when you pick up the vehicle.

Yes, with prior notice. If the payment has been made through PayPal, PayPal system fees will be applied when returning the money, about 3% of the amount. For more information about PayPal you can access: https://www.paypal.com/en/webapps/mpp/paypal-fees.

The credit card must be in the name of the main driver who signed the rental contract. If a second driver has been added, he or she is also authorized to drive the vehicle, although in the event of an accident or breakdown, responsibilities will be attributed to the main driver.

In case of breakdown / malfunction contact GAR 105 CAR RENTAL by phone +351 919009092 so we can help and guide the customer in the best way. In the event of an accident, contact the police (112) and inform GAR 105 CAR RENTAL +351 919009092. The Travel Assistance contact is present in all rental contracts.

No. The vehicle must be delivered with the same level of fuel present in the moment you receive the vehicle. If the vehicle is not returned as delivered, a restocking fee will apply.

If you need an invoice, you must send the data to the email: gar105.carrental@gmail.com in advance. The invoice will be send at the end of the contract by email.

The Full Coverage is an additional insurance that exempts the customer from any responsibility for the collision of the rental vehicle or damage to it, provided that the vehicle has been used in accordance with the terms of the rental agreement.

You will not have to pay any extra expenses. Your deductible is reduced up to 0 euros. No amount will be blocked on the credit card, and you will only have to leave the information for eventual occurrences.

However, you should take into account that there are several factors that are not covered by any insurance, such as negligence or misuse of the vehicle. Coverage does not cover any of the following situations: – Breakdown or stop due to lack of fuel. – Fines or other resulting expenses. – Engine damage due to refueling error (eg refueling a gasoline vehicle with diesel). – Malfunction of the car in case of driving on unsuitable roads (beaches, woods …). – Loss of vehicle keys. – Special cleaning. – Accident with alcohol level higher than legally permitted.

Yes. We accept payments in cash, PayPal and bank transfer. But in this case the customer will have to pay the required deductibles in cash.